Back in the early days of the business we looked for a system that would gives us everything we needed to operate a fully flexible fulfilment centre. Unfortunately we couldn't find anything on the market that gave us fast adaptability for an ever changing market and customer base.
We decided to dedicate a team to develop a bespoke warehouse management system and then as technologies evolved implemented the online Fulfilment Interface.
Our warehouse management system gives us the ability to modify or adapt the system dependent upon the customers needs. If you have a requirement specific to your product that requires logging that is not part of the current warehouse management system, we can quickly implement changes to give us the ability to handle the product.
We operate hand held wifi enabled mobile devices from the booking in process through to the despatch process that gives you real time data regarding your order or stock. Throughout the barcode driven warehouse every transaction is logged and immediately available for viewing by the customer using the Fulfilment Interface.
Integrating With Your Business
Big Web Warehouse's working ethic is to become part of your team and "your warehouse". Whether this is relating to the ability to talk to the picker in the warehouse or by a click of a button being able to see the current status of your stock or orders.
Shop floor communication - This is very important when integrating our business into yours. We allocate a "Product Champion" to your stock so you have someone to talk to who has been trained on every aspect of your product that you have stored with us. Whether you need a colour checking or verification on batch codes, one call will make it happen.
IT Integration - Our FTP software ensures seamless transactions from your system to ours either once a day or 10 times a day. Orders are captured and pushed into our warehouse management system automatically at scheduled times during the day and arrive on our picker's hand held devices. We can also work with you to integrate directly with your website, so when your customers orders online you have the confidence to know that the order is with "your warehouse" and being fulfilled.
We developed our warehouse management system in-house which gives us the ability to make any modifications to suit the individual customer's requirements.