Big Web Warehouse Shop savings and service

If you want good service and lower prices then our Big Web Warehouse Shop is the answer. Our business survives on selling the goods you want at the lowest possible prices and delivering then to you in the shortest possible time. But please don't take our word for it, just look at some of the comments that our customers have kindly left in the past. Customer Feedback

Many of the questions that have already been asked are answered in our Frequently Asked Questions so please have a browse through but if there is anything We have overlooked, please let us know as soon as possible on 0800 074 7234 or use our contact form

Satisfaction Guaranteed -Refunds and Returns
One year parts and labour warranty: If any product is found to be faulty in parts or workmanship within one year of purchase we will offer to repair or replace it at no cost to you. More about warranties.
Big Web Warehouse Cancellation or Returns Policy If you are not 100% happy with your product, you may return it to us in its original condition and packaging within 7 days of receiving the goods for a full refund or exchange. More about returns
The warranties and guarantees made by Big Web Warehouse Ltd do not affect your statutory rights.

Terms of Supply. Big Web Warehouse Limited terms and conditions of sale may be found here. These terms and conditions of sale set out our contractual commitments and they do not affect your statutory rights.

Delivery to your door

The cost of delivery is normally £7.50 + VAT to Mainland UK addresses only for purchases up to 20 kilos in weight. Over 20 Kilos in weight will be calculated and advised before you commit to buy. We do not seek to make a profit on delivery and it may appear that some lower priced items have a high delivery charge in proportion to their purchase cost. This is because the Post Office will not carry the item (fluid) or it is large in proportion to the weight (dry wipe board).

Scottish Islands, Isle of Man, off shore islands (other than Isle of Wight) and Northern Ireland attract an additional cost of £11.00 ex VAT.

We can deliver to non-mainland destinations and Western Europe, however additional charges apply. IMPORTANT NOTE : if you suspect delivery may be a problem, please add information to your delivery details when you order e.g. 'leave in porch if no reply'. More about delivery

Payment Shop with confidence   Credit Card  Paypal or on Purchase Order

You can pay by credit card, Paypal or if you are a Public Service, government department, Local Authority, NHS, Education Authority or Listed Public company, you can pay by invoice following a purchase order.

When you click on the buy button and select a payment by credit cards you will enter a secure area. If you buy by credit card on line you can be secure in the knowledge that your payment is being processed by one of the UK's largest banks. If you pay by Paypal, all the safeguards that Paypal has built into their systems will protect you.

So if you choose Credit Card, Debit Card, Paypal or simply a cheque payable to "Big Web Warehouse Ltd" your transaction will be protected by the most secure payment systems available. Purchase orders must have full contact details and the name of the person raising the order.

How savings are made Big Web Warehouse savings are gained from buying from manufacturers in Europe, America and the Far East shipping in bulk to our warehouse for storage in the most efficient way possible. High investment in computer technology means that when you place an order, very few people are involved in handling and processing the order and these savings are passed on to you.

Products for Sale?

Do you think we should be buying product from you? Are you a manufacturer? Can you offer drop shipping from stock for next day delivery? If so, please visit our buyers information page.

Statutory Information

Business Name: Big Web Warehouse Limited

Business Address: Harrier Park, Southgate Way, Peterborough, PE2 6YQ England

VAT Number: GB 728 5695 87

Registered Number: 3695066 ENGLAND

Registered Office: Rutland House, Minerva Business Park, Lynch Wood, Peterborough, PE2 6PZ

Contact Number: Head Office 01733 405100

Member of Lester Holdings Group IOM